Frequently Asked Questions

Pricing is based on the volume your items occupy in the truck — not by the hour and not by item count. A full truck holds roughly 12–15 cubic yards, approximately 6–8 standard pickup truck loads. The more space your items take, the higher the price on a sliding scale. The provider gives you the price before loading anything.

Yes. For most jobs, you can get a reliable range over the phone or from a few photos you text in. For larger jobs like full estate cleanouts or shed removals, the provider does a quick on-site walkthrough before quoting. Either way, no charge for the estimate and no obligation to proceed.

For mattresses: yes. McLennan County Solid Waste does not accept mattresses as part of standard curbside bulk pickup, so mattress disposal carries a per-unit facility fee passed through at cost. For electronics — TVs, monitors, computers — Texas requires separate certified e-waste processing, so there is a per-item fee. Both are disclosed upfront before loading. There are no other hidden surcharges.

The City of Waco does offer a bulk item pickup program for residential customers. It is free but has real limits: items must be at the curb on a specific scheduled day, and the program does not accept appliances with refrigerant, electronics, tires, construction debris, or mattresses. If you have a single qualifying item and a flexible timeline, the city program is worth using. We are a better fit when you have multiple items, appliances, items requiring carry-out from inside the home, or a timeline that does not match the city schedule.

No fuel surcharge for jobs within the standard service area — Waco, Hewitt, Woodway, Bellmead, and Robinson. For locations outside these five cities, availability may vary by provider. Call to check whether your area can be covered.

The provider stops and notifies you before continuing. If volume turns out to be larger than initially assessed once loading starts, you receive a revised price and decide whether to proceed. Nothing additional is loaded without your approval.

For most Waco addresses, same-day or next-day pickup is available through the local provider network. Providers serve the area, so response times are fast. Call by mid-morning for the best same-day availability. Hewitt, Woodway, Bellmead, and Robinson are also typically same or next-day.

Yes. May and August are the busiest months for Baylor-area jobs as students and residents clear out furniture and appliances at semester end. Requests are routed for both individual renters and property managers. Book early — same-day availability gets tight fast during peak move-out weekends in the Baylor corridor.

Someone should be available at the start to walk the provider through what is being removed and approve the price. After that, you do not need to supervise the loading. For property managers and landlords, coordination can happen directly without the tenant present.

[TODO: Add your real operating hours here before launch.] We operate Monday through Saturday. Call or text to confirm same-day availability.

Yes. Larger estate cleanouts in Waco — especially in established neighborhoods like Sanger Heights, Hillcrest, and Castle Heights where homes may have 40–60 years of accumulated contents — sometimes require more than one truck load or more than one day. Multi-day jobs are scoped upfront so you know the full scope and cost before work begins.

Providers cannot haul: hazardous materials (paints, solvents, pesticides, pool chemicals, motor oil), asbestos-suspected materials (relevant in pre-1980 Waco homes — see question below), medical waste, full or partially full propane tanks, and biohazardous material. For hazardous household waste, McLennan County holds periodic HHW collection events — check the McLennan County or City of Waco website for current dates.

Yes. Federal EPA regulations (Section 608) require refrigerant recovery before these appliances can be disposed of. Providers handle that as part of standard appliance removal at no extra charge. Note: the City of Waco bulk pickup program does not accept refrigerant-containing appliances at curbside, so a local junk removal provider is typically the only option for those items.

Yes. The hot tub needs to be fully drained and disconnected from plumbing and electrical before the provider arrives. The provider handles disassembly and haul-away. Backyard access affects the price — open yard access is less than one behind a fence or through a tight gate. Nationally, hot tub removal runs $300–$600 depending on size and access.

Yes. Providers handle shed teardown and haul-away across Waco and McLennan County. Price depends on shed size and construction type — a small plastic storage shed is very different from a large wood-frame outbuilding. Shed removals are quoted as a flat-rate job rather than standard volume pricing. Call to describe your shed and get a number.

Yes. Providers haul drywall scraps, lumber, flooring, tile, cabinets, and general demo waste from Waco homes and commercial properties. Very heavy materials — concrete, brick, roofing, and fill dirt — hit truck weight limits before filling the space, so those are priced separately. Call for a quote if your load is primarily heavy demo material.

Yes — all standard mattress sizes are accepted. There is a per-unit disposal fee because McLennan County solid waste does not accept mattresses through standard curbside bulk pickup. The fee is disclosed before loading and passed through at cost with no markup.

Yes. Central Texas storm season runs April through October. After significant hail, wind, or tornado-watch events across the Waco metro, providers handle post-storm yard debris including downed branches, broken fence pieces, and scattered yard material. Requests surge after major weather events — call as soon as possible for the best availability.

Call or text with a description of what you have. You get an estimate — over the phone, by photo, or on-site. You approve the price. The provider carries everything out from wherever it is, loads the truck, and hauls it away. You do not move items to the curb. Payment is collected after the job. Most standard residential jobs in Waco take under an hour.

Yes. You do not need to drag anything to the curb or the garage. The provider carries items out from wherever they are — upstairs bedrooms, attic pull-downs, garage, basement, storage room. Items in tight-access locations like confined attics or spiral staircases may take more time, which is accounted for in the quote.

Yes, where practical. Items in usable condition are routed to donation drop-off in the Waco area rather than disposal. Scrap metal goes to recycling. Electronics are sent to certified Texas e-waste processors. Diversion cannot be guaranteed for every item — condition and current donation availability affect what is accepted — but it is the default where it makes sense. See the donation and recycling page for more.

Usable items go to donation organizations in the Waco area. Metal and scrap goes to recycling. Electronics go to certified Texas e-waste processors in compliance with state regulations. Items that cannot be donated or recycled go to McLennan County disposal facilities. Providers do not dump illegally.

Yes. These jobs are handled without judgment. The provider works systematically through what needs to go and gives you a clear price upfront. For large or sensitive situations, calling before booking lets us route your job to a provider with enough capacity so the job goes smoothly.

We serve all Waco ZIP codes: 76701, 76702, 76703, 76704, 76705, 76706, 76707, 76708, 76710, 76711, and 76712. If you are not sure whether your address is in range, call and we will confirm quickly.

Yes. All four are in our regular service area. Hewitt and Robinson are south of Waco along the US-84 and I-35 corridors. Woodway is southwest off Bosque Blvd. Bellmead is northeast just off I-35. All are typically same or next-day scheduling. Each has a dedicated service area page on this site with more detail.

Our standard service area is Waco, Woodway, Hewitt, Bellmead, and Robinson. For communities outside these five cities — such as Lorena, McGregor, or China Spring — availability depends on the independent provider assigned to the job. Call to check whether your location can be covered before scheduling.

Yes. Providers handle commercial office cleanouts, warehouse clearances, foreclosure property cleanouts, and rental unit turnovers throughout Waco and McLennan County. Property managers with ongoing volume needs can discuss preferred scheduling by calling directly.

McLennan County holds periodic Household Hazardous Waste (HHW) collection events where residents can drop off paints, solvents, pesticides, motor oil, pool chemicals, and other regulated materials at no charge. Check the McLennan County or City of Waco solid waste website for current event dates and accepted materials. We cannot haul hazardous materials ourselves — the county HHW program is the right path for those items.

It is worth knowing about. Vinyl floor tiles, pipe wrap insulation, and some ceiling tiles manufactured before approximately 1980 may contain asbestos. This is relevant in older Waco neighborhoods like Sanger Heights, Castle Heights, Hillcrest, and South Waco where pre-1980 construction is common. If materials look like they may be original to that era, a licensed asbestos inspector can test samples before removal. Once materials are confirmed asbestos-free or properly abated, we can haul the remaining debris. We flag this because it is a real consideration in Waco estate and renovation cleanouts, not a hypothetical.

Yes. Some Waco-area retailers accept electronics for recycling — Best Buy accepts a range of electronics at their stores under their take-back program. The City of Waco occasionally runs e-waste collection events through the solid waste program. For larger cleanout volumes or convenience, providers include certified e-waste processing as part of standard electronics haul-away.

We can haul: demo debris (drywall, lumber, flooring, tile, removed cabinets), old appliances and fixtures, removed doors and windows, and general renovation waste. We cannot haul: paints and solvents (take to McLennan County HHW events), asbestos-suspected materials (needs testing and licensed abatement first), and anything biologically contaminated. For most Waco renovation jobs, the practical split is: use us for the bulk demo and fixture haul, handle paint and chemicals through the county HHW program, and flag anything pre-1980 with potential asbestos for testing before we arrive.

Yes. Requests from property managers near Texas State Technical College in the Bellmead area and in the Baylor University corridor in Waco are routed to providers who handle that area. End-of-term furniture and appliance turnover, unit cleanouts after move-outs, and multi-unit clearances are all within scope. Call to discuss volume scheduling if you manage multiple units.